Frequently Asked Questions
We currently ship to Switzerland, United-States, Canada, Australia, France, UK and Germany.
For shipping outside of these countries, please reach out to our support through our helpdesk.
Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.
Standard shipping time for the countries covered by our delivery partners are presented below. You can find them when choosing for a delivery method before confirming your order:
The delivery time for standard shipping is between 4 - 14 days
You can purchase on our website by using a credit card.
We additionnaly offer support for Paypal, Apple Pay, Google Pay and Shopp Pay.
You can chose these payment methods at checkout.
We currently only support the following currencies for charging our customers in their local currencies: CHF, EUR, and USD.
If your credit or debit card use another currency, then you will be charged in CHF, EUR, USD, depending on the website you are on. Your bank will apply the corresponding conversation rate of the currency you choose.